The agency that oversees more than fifty of West Virginia’s 911 centers has filed a complaint against Frontier Communications. West Virginia E911 said the outages left residents in 10 counties without a way to call 911 for up to 10 hours. The council claims a lack of redundancy and diversity in the Frontier infrastructure caused the outages in late November. Those impacted were in Brooke, Ohio, Marshall, Wetzel, Tyler, Doddridge, Ritchie, Harrison, Taylor and Mingo counties.