After a summer listening tour ended in June, the West Virginia Department of Human Services released the findings and say it is now time to act on some of the major shortfalls in the state’s child welfare system. The document is filled with input from participants who attended virtual and in-person sessions across the state. The agency said the participants included people from all areas of the child welfare and foster care system. The details some of the key themes that were expressed at all of them, like a need for consistency, communication, transparency and inclusion for families and parents, and support and culture change for the workforce.